BLUE WATER RV RESORT

Challenge:

Blue Water RV Resort is a brand-new Galveston, Texas area RV Resort with 200 sites that opened in the spring of 2019. In January of 2019, I was contacted by the managing partner and asked to help them get the office infrastructure in place to ensure that they were ready to open in March. We agreed that our contract would start on February 1, 2019.

I began working with Mark identifying the park needs such as employees, software, hardware and vendors and quickly realized that it would be very difficult if not impossible to meet his desired March opening. There were a number of critical areas both in the construction arena as well as in the office arena that were far behind schedule.

Approach:

• Identify inconsistencies in the implementation of the chosen Reservation software.
• Integrate the Accounting software with the Reservation software using a consistent COA.
• Establish team requirements, hire and train to fill needs:
  – Office Manager
  – Maintenance Manager
  – Front Office employees
• Create consistent Policies and Procedures manual, identifying the unique changes to be incorporated for each Resort
• Work with the chosen vendor on development of the website, collateral materials,and digital marketing requirements.

Boa Vida RV Parks and Resorts

Managing RV parks isn’t necessarily the same as managing MH parks. The approach here was to get the corporate management up to speed on those differences.

Challenge:

I had worked with Eli in the past on his social media efforts for his MH parks so when he decided to enter the Outdoor Hospitality arena he gave me a call. After discussing what he needed, we decided to enter into a limited contract to bring him and his staff up to speed on managing this type of property.

During the contract time frame, BoaVida RV Parks and Resorts bought 3 RV parks ranging from 100 to 151 sites.